You can bet not everyone will find it ‘delicious’ when they don’t get what they expect.
Read More
If people feel part of the decision-making process, they are more likely to support the final decision.
Read More
Keeping your balance on the Q&A tightrope
Read More
‘If you’re intent on beating yourself up, use a soft pillow.’
Read More
Outcomes are important, but not to the detriment of the game - or the process.
Read More
Bike racks can be full or empty, but it's important to have them.
Read More
A riff about the importance of context in communication and the joy of those unexpected "boat train" moments.
Read More
If this walk had been a workshop, I would have reminded myself to just trust myself and the group.
Read More