Karen Wilden, Executive Branch Manager | Environment, Planning and Sustainable Development Directorate, ACT

Jacinta has a gift for community engagement design and facilitation. Authentic, well considered and passionate in her approach, she creates a safe and supportive environment for people to fully engage with the issues. One of the keys to her success is the level of preparation she undertakes. She asks questions until she understands her clients needs and then designs a process that is fit for purpose. The great thing about her collaborative approach is that my team learns something new every time they meet with her.

Jacinta manages difficult people in the room to ensure everyone stays on task. She thinks well on her feet and can make subtle adjustments to deal with group dynamics in a respectful and effective way. Jacinta made the complex topic of Planning Reform a fun engagement exercise and delivered great outcomes for us that will be a valuable contribution to the planning reform review.

Karen Wilden, Executive Director Engagement, Environment, Planning and Sustainable Development Directorate, ACT