You can’t touch the connection created between tango dancers, but you know when it’s not there. A bit like trust between partners.
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It’s a given that organisations need to invest time, effort and money into onboarding new staff to set them up for success. Make them feel welcome, help them get to know the culture and align expectations. Partnerships also need such induction processes.
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Trust is complex. Easily lost, hard to regain. It can be eroded gradually or in one fell swoop. What is clear is that there’s no trust without transparency. In supply chains. In banks. In politicians. In partnerships.
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As a young au pair living in the 17th arrondisement in Paris, I loved watching Madame Vié cook. She seemed to know exactly what went with what. A roast called for peas, cooked slowly in her blue Le Creuset. Chicken called for coq au vin. Only a certain type of cheese was used in an omelette - I never did figure out exactly which.
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