Jacinta brought great enthusiasm and energy to a complex government project involving multiple stakeholders with divergent interests. She created a space where constructive discussion among stakeholders was possible, and maintained a flexible approach to stakeholder engagement that evolved with shifting project timeframes and outputs. Jacinta helped us navigate through various sensitivities and priorities, providing clarity and a shared understanding among stakeholders of the many complex issues we face with this project.
I really appreciated Jacinta’s ability to just jump in and keep things moving over 18 months on a tricky engagement project. She covers all bases – planning the engagement, writing the content and facilitation. She was integral in making a citizens’ advisory group such an effective process and the trust she built with members was evident when we reported back a few months later. Jacinta was quick at turning around actions and very responsive to prioritising critical tasks as they emerged. This was the first time we’d tried something like this in Ballarat and Jacinta was a vital part of making it happen.