Daan Spijer, Principal, D S Mediation

Photography has long been part of my life, a way I can passionately express myself and entertain others. Jacinta's facilitography workshop opened my eyes (literally and laterally) to another whole way of seeing. This 'walkshop' was relevant to my work as a professional mediator – I learned to let go a bit more and to take risks under pressure and then use those results that were useful. I highly recommend this novel experience; it can open people up to seeing from new perspectives, as it did for me.

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Roberto Daniele, Founder, Changemakers' Lab

I had the pleasure of participating in one of Jacinta's facilitography walkshops and I have to say I was amazed by the power of this experience/work. It reminded me of the value of finding new perspectives, which is vital for my work in the social enterprise space. I cannot recommend it highly enough!

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Laura Jack, Senior Community Engagement Adviser | ACT Government

I've worked with Jacinta on a number of occasions and she is truly an exceptional facilitator. We recently ran a series of community workshops with Jacinta as the facilitator and not only did she completely ‘get it’ in terms of what we were trying to achieve, but she worked collaboratively with a number of internal stakeholders to realise that vision. We all enjoyed the experience of the workshops and have really interesting and valuable information to take forward as a result.

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Jillian Bolger, ACC | Culture Coaching

I was fortunate enough to attend Jacinta's #Facilitography Walkshop - online. What a refreshing, wonderful take on mindfulness and observation. I loved it, and came away energised and inspired! I highly recommend the experience!

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Karen Wilden, Executive Branch Manager | Environment, Planning and Sustainable Development Directorate, ACT

Jacinta has a gift for community engagement design and facilitation. Authentic, well considered and passionate in her approach, she creates a safe and supportive environment for people to fully engage with the issues. One of the keys to her success is the level of preparation she undertakes. She asks questions until she understands her clients needs and then designs a process that is fit for purpose. The great thing about her collaborative approach is that my team learns something new every time they meet with her.

Jacinta manages difficult people in the room to ensure everyone stays on task. She thinks well on her feet and can make subtle adjustments to deal with group dynamics in a respectful and effective way. Jacinta made the complex topic of Planning Reform a fun engagement exercise and delivered great outcomes for us that will be a valuable contribution to the planning reform review.

Karen Wilden, Executive Director Engagement, Environment, Planning and Sustainable Development Directorate, ACT

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Bohdana Szydlik, Senior Community Engagement Officer | ACT Government

Jacinta was the perfect fit for us. We were trying something out of the ordinary in terms of community engagement and she brought the creative approach we needed. From the start she ‘got’ our world. She was able to convey complex planning concepts in a simple, pictorial way. She's an incredible facilitator. Authentic, energetic, compassionate and completely honest with participants. Feedback from participants was great, she made everyone feel heard and included and was able to balance the various viewpoints of everyone in the room. Jacinta was critical to us getting to the point where we could engage with the community on the future planning of our city. We would recommend Jacinta for future facilitation projects, particularly on complex issues that have multiple stakeholders.

Bohdana Szydlik, Senior Community Engagement Officer, Environment, Planning and Sustainable Development Directorate, ACT Government

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Irena Sharp, Suburban Land Agency, ACT Government

Jacinta brought great enthusiasm and energy to a complex government project involving multiple stakeholders with divergent interests.  She created a space where constructive discussion among stakeholders was possible, and maintained a flexible approach to stakeholder engagement that evolved with shifting project timeframes and outputs.  Jacinta helped us navigate through various sensitivities and priorities, providing clarity and a shared understanding among stakeholders of the many complex issues we face with this project.

Mark Stoermer, (Former CEO), Nillumbik Shire Council

Jacinta is a gifted facilitator. She set the tone right from the start to ensure a respectful exchange between the community and the project team on a controversial topic. We were in awe of how well she facilitated the Q&A. Community members in the room and on Facebook told us the same thing afterwards too. With a week’s notice, Jacinta helped us deliver a critical forum that exceeded our objectives and was greatly appreciated by the community. We will definitely be working with Jacinta again.

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Sam Brown, VicRoads, Western Region

I really appreciated Jacinta’s ability to just jump in and keep things moving over 18 months on a tricky engagement project. She covers all bases – planning the engagement, writing the content and facilitation. She was integral in making a citizens’ advisory group such an effective process and the trust she built with members was evident when we reported back a few months later. Jacinta was quick at turning around actions and very responsive to prioritising critical tasks as they emerged. This was the first time we’d tried something like this in Ballarat and Jacinta was a vital part of making it happen.

Laureate Professor John Hattie, Melbourne Graduate School of Education, University of Melbourne

Jacinta had a very positive impact over the time she worked with us on the network of schools. She was instrumental in helping us establish this innovative partnership. I appreciated her deep understanding of the value of engagement and her practical, hands on approach to making it work. And it was fun to work with her, given her drive and attention to quality.

Josie Brown, Executive General Manager - Client Services at State Trustees

Jacinta was a trusted partner and adviser in terms of stakeholder engagement at State Trustees, and her legacy lives on to this day. She helped us to focus on the social issues that mattered to community and government stakeholders, like the financial abuse of older people. As a trainer and mentor, she built capability of both the Senior Leadership Team and frontline staff. Many of the people she worked with are now leaders, and still draw on the insights, strategies and tools they learnt from Jacinta. I highly recommend Jacinta.

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Greta Korthaus, Project Manager

Jacinta is outstanding and likely the best facilitator I've ever come across. Experiencing Jacinta 'live' is inspiring, energising, and leaves everyone in the room with a smile on their face and a refreshed view on life, as well as the topic at hand. Jacinta can deal with any topic, hurdle and goal and gets everyone together in a charming, professional, enthusing and motivating way. I cannot recommend working with Jacinta highly enough.

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